Fiber Technician III - Memphis
Onsite Southaven, MS; Memphis, TN
Why we labeled it Onsite
Location field: " Southaven, MS; Memphis, TN" (not marked remote)
SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today, SpaceX is actively developing the technologies to make this possible, with the ultimate goal of making life multiplanetary and expanding consciousness to the stars.
SpaceXSI is building Super Intelligence to help humanity understand the universe. Our teams are building the full Super Intelligence stack: from our Colossus supercomputers, to Grok models, to our suite of applications, including Grok Bot, Grok Build, Grok Imagine, Grok Voice, and X. We're creating a powerful flywheel where more compute trains better models, better models power more useful products, and what we learn from people using those products shapes what we build next.
ABOUT THE ROLE:
As a Fiber Technician III at SpaceXSI's Memphis data center, you will take ownership of fiber optic infrastructure projects and lead a team of technicians in installing, maintaining, and optimizing high-performance network connectivity. You’ll combine deep technical expertise with leadership skills to ensure the highest standards of quality, safety, and uptime in a fast-paced, hyperscale environment. Working onsite with passionate teams, you’ll drive complex fiber deployments, mentor junior technicians, troubleshoot critical issues, and help build the robust backbone that powers SpaceXSI's mission to accelerate human scientific discovery through AI.
RESPONSIBILITIES:
Lead and mentor a team of Fiber Technicians while working under the guidance of the Foreman Supervisor, Project Manager, and Superintendent
Manage all phases of datacenter fiber optic installation projects from planning through execution and handover
Ensure a safe, productive, and high-quality work environment for the entire team
Oversee the development of sensor indicators and conduct timely inspections to maintain optimal fiber optic system performance
Troubleshoot, resolve, repair, and install complex fiber optics systems
Examine and replace faulty or aging fiber optic cables
Organize and optimize scheduled maintenance routines
Lead fiber splicing activities and resolve fiber optic problem areas
Monitor and maintain signal strength across devices and infrastructure
Formulate, maintain, and improve system records, documentation, and system designs
Provide technical guidance, training, and quality assurance for all fiber-related work
BASIC QUALIFICATIONS:
4+ years of direct data center experience installing and routing optical fiber in large-scale Tier 3 or 4 facilities
Previous experience leading or mentoring fiber optic technicians
High school diploma or equivalency certificate
PREFERRED SKILLS AND EXPERIENCE:
Certification in fiber optics and/or cable installation (e.g., FOA, BICSI)
Extensive experience in fiber splicing and OTDR testing
Strong technical knowledge of communication networks and hyperscale data center environments
Experience installing, certifying, and troubleshooting fiber in hyperscale or AI/HPC data centers
Knowledge of structured cabling systems
Proficiency with computers and associated electronic systems
Deep knowledge of different fiber types (single-mode, multi-mode, etc.)
Demonstrated ability to lead projects and teams while maintaining high safety and quality standards
ADDITIONAL REQUIREMENTS:
Ability to work in tight quarters with necessary physical dexterity
Ability to lift up to 35lbs, unassisted
Comfortable working at elevated heights (up to 50 feet) with appropriate safety gear
Comfortable working in environments with high noise levels
Available to work evenings and weekends as needed; schedule flexibility is required
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