Fleet Operations Training Lead - US & Japan

Before the detail, here's the challenge you'd help us solve. We build the embodied intelligence that moves real vehicles safely, and the ecosystem a billion machines will run on in the future. Very few people in AI can say this. Every role here, whatever the team, plugs into that. Here’s what this particular role covers. 🛠️ About our Fleet Operations Teams As the Fleet Operations Training Lead for the US and Japan, you will lead the development, delivery, and continuous improvement of training across our Fleet Operations teams. You will ensure that team members have the knowledge, practical skills, and confidence required to operate safely, consistently, and effectively. Working closely with Fleet Operations, Safety, Engineering, People, and other teams across the business, you will identify capability gaps and translate complex operational and technical information into engaging, practical learning experiences. You will establish consistent training standards across both regions while adapting programs to reflect local operational, cultural, language, and regulatory requirements. We’re looking for someone who is organised, collaborative, and passionate about developing others: a pragmatic leader who is comfortable working in a fast-moving, safety-focused environment and can balance immediate training needs with a longer-term strategy. As our Fleet Operations function grows, you will develop scalable training programs and processes that can support additional geographies in the future. 🧠 Your day-to-day Develop and maintain a comprehensive training strategy and roadmap for Fleet Operations in the US and Japan, aligned with organisational priorities, operational requirements, and future geographical expansion Design, implement, and regularly update onboarding, technical, safety, compliance, and professional-development programs for Fleet Operations teams Partner with Fleet Operations leaders and subject-matter experts to assess skills, identify capability gaps, and prioritise training requirements Deliver engaging instructor-led, virtual, practical, and blended learning experiences for employees with different levels of experience and technical knowledge Establish consistent training and competency standards while adapting content and delivery to local languages, cultures, regulations, and operational environments Create structured learning paths, practical assessments, competency frameworks, and certification programs that ensure employees are prepared to perform their roles safely and effectively Define and monitor measures such as participation, knowledge retention, practical proficiency, time to competency, learner feedback, and operational performance Use performance data, employee feedback, incident trends, and operational insights to continually improve training content, methods, and outcomes Develop and manage train-the-trainer programs, supporting local trainers and Fleet Operations leaders to deliver learning consistently and effectively Use learning technologies to make training accessible, scalable, and engaging, while maintaining accurate records of training, competency, and certification Work closely with Fleet Operations, Safety, Engineering, People, and other stakeholders to ensure training reflects current technology, processes, risks, and business priorities Support the introduction of new technologies, vehicles, processes, policies, and programmes through structured training and change-readiness activities Champion continuous learning, knowledge sharing, and professional development across Fleet Operations 🧩 What you’ll be working on Developing and delivering onboarding, technical, safety, and professional-development training Building and maintaining competency frameworks, learning paths, and certification programs Collaborating cross-functionally to ensure training keeps pace with operational and technological change Evaluating training effectiveness using participation, performance, and feedback metrics Running train-the-trainer initiatives and supporting local training delivery Continuously iterating on training content, standards, and processes, making improvements based on data and feedback Supporting operational change by creating learning experiences for new tools, vehicles, and systems 🙌 You should apply if You have a strong track record of developing and implementing comprehensive operational training programs, including training-needs analysis, instructional design, delivery, and evaluation You have demonstrated leadership experience within a high-velocity, safety-focused fleet, operational, or technical environment You have experience supporting training across multiple locations, regions, or culturally diverse teams You have excellent facilitation and communication skills, with the ability to make complex technical and operational information clear and accessible You have experience creating structured learning paths, practical assessments, competency frameworks, and certification programs You have strong analytical skills, with the ability to identify capability gaps and evaluate the effectiveness and operational impact of training You possess strong stakeholder-management skills and can collaborate with Fleet Operations, Safety, Engineering, People, and subject-matter experts You have excellent time-management and prioritisation skills, with proven ability to respond effectively to changing requirements in a fast-paced environment You are able to work effectively across US and Japan time zones and travel between operational locations when required You are available to work on-site five days a week You have a clean and compliant driving record in accordance with company requirements You have a safety-conscious mindset, with the confidence to identify and escalate potential risks Desirable Experience establishing or scaling training programs across multip