Cost Revenue Analyst

Vapi (/ˈVɑːpi/): Voice AI that resolves, not transfers Powering 1 billion calls for companies like Amazon Ring, Intuit, ServiceTitan, and New York Life Trusted by 1 million developers building the future of voice agents Backed by Peak XV, Bessemer, Kleiner Perkins, M12, Y Combinator, and more with $72M raised Try talking to Vapi now! Cost Revenue Analyst Vapi (/ˈVɑːpi/): Voice AI that resolves, not transfers Powering 1 billion calls for companies like Amazon Ring, Intuit, ServiceTitan, and New York Life Trusted by 1 million developers building the future of voice agents Backed by Peak XV, Bessemer, Kleiner Perkins, M12, Y Combinator, and more with $72M raised Try talking to Vapi now! Why We’re Hiring You'll own cost-of-revenue analysis end to end - helping us understand and improve gross margin and unit economics across our usage-based infrastructure. What you'll do 30 Days: Foundation & Discovery Track and analyze COGS / cost of revenue and gross margin : Gain a comprehensive understanding of current margin profiles. Analyze cloud / infrastructure / inference / telephony costs : Deconstruct the primary cost drivers to identify trends, outliers, and initial areas for investigation. 60 Days: Building & Collaboration Build cost-per-minute and cost-per-call models and unit economics : Develop granular models that link infrastructure consumption directly to revenue-generating activity. Partner with Engineering on infrastructure cost optimization : Collaborate on actionable improvements to lower unit costs based on the data models built in the previous month. 90 Days: Strategy & Forecasting Forecast COGS in the operating plan : Apply historical data and efficiency learnings to create accurate, reliable future cost projections. Support gross margin reporting and variance analysis for leadership : Provide executive visibility into margin performance, explaining drivers of variance to inform strategic business decisions. Who You Are 4–8 years in FP&A or cost / financial analysis Comfort with unit economics and analyzing cloud / infrastructure costs Strong Excel / financial modeling skills High attention to detail and comfort working cross-functionally Experience at an infrastructure-heavy or usage-based company a nice to have Familiarity with cloud cost tooling and data / BI tools a nice to have Why Vapi: Generational impact : Build the human interface for every business Ownership culture : 70% of the company are previous founders Kind team : The founders, Jordan and Nikhil, are Canadians Tier-1 Investors : YC, KP seed, Bessemer Series A What We Offer: Real stake : We offer a competitive salary and excellent equity ownership Comprehensive health coverage : medical, dental, and vision plans Team love : We love hanging out, and we do quarterly off sites Flexible time off : take what you need More : catered meals, transportation, gym, and a $10k annual L&D budget Salary Range : $165,000 - $185,000 Vapi is an equal opportunity employer. We celebrate diversity and are committed to building an inclusive team.